Terms & Conditions
Consumer Terms of Sale
Please read these terms of sale carefully before placing your order and retain a copy of these terms and your order for future reference.
1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by brennanselectrical.ie a trading entity of Brennans Electrical, whose registered business is at Castle Park, Arklow, Co. Wicklow Y14 FK12, Republic of Ireland (the “Supplier”).
1.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.
1.3 By way of clarification, an acknowledgement of your order will be sent to you via e mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
1.4 The contract is subject to your right of cancellation (see below) and can only be entered into by a person over the age of 18 in the Republic of Ireland and the United Kingdom.
1.5 The Supplier may change these terms of sale without notice to you in relation to future sales.
2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on the Suppliers website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re credit you for any sum that has been paid by you or debited from your credit card for the goods.
2.3 Every effort is made to ensure that prices shown on the Suppliers website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re credit you for any sum that has been paid by you or debited from your credit card for the goods.
2.4 In addition to the price, you may be required to pay a delivery charge for the goods.
3. Payment
3.1 Payment for the goods and delivery charges can be made by any method shown on our website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle Brennans Electrical to terminate the contract immediately.
3.2 There will be no delivery until cleared funds are received except where a government or corporate purchase order has been accepted. Where a government or corporate order without cleared funds has been accepted payment must be made without any terms and conditions and cannot be subject to any third party terms. If any terms and conditions are to be applied to the payment this must be in writing and be submitted prior to the placing of the order. Where payment has been withheld we reserve the right to apply interest based on the European Central Bank 30 Day Rate plus 5 percent.
3.3 Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.
4. Delivery
4.1 The goods you order will be delivered to the address you give when you place your order.
4.2 Orders placed before 3.00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. A working day is any day other than weekends and bank or other public holidays.
4.3 If delivery cannot be made to your address for reasons under the Suppliers control the Supplier will inform you as soon as possible.
4.4 If you deliberately fail to take delivery of the goods otherwise than by reason of circumstances under control of the Supplier then without prejudice to any other right or remedy available to the Supplier, the Supplier may
4.4.1 Store the goods until actual delivery and charge you for reasonable costs including insurance of storage; or
4.4.2 Sell the goods at the best readily obtainable price and after deducting all reasonable storage and selling expenses account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
4.5 If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
4.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible. Most orders are delivered within 10 working days.
4.7 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
8. Warranty (updated contact details)
8.3 If the goods supplied to you are damaged on delivery, you should notify us in writing at arklowelectrical@gmail.com within 48 hours of delivery or you can call us on +353 (0402) 32870, however if there is damage we will still need to be informed in writing.
8.5 If you would like information on this please contact us at +353 (0402) 32870.
Returns can only be accepted through by contacting us at +353 (0402) 32870 or arklowelectrical@gmail.com.
OUT OF WARRANTY
If your Desktop PC or Laptop develops a problem outside of the Warranty Period you can still avail of support from Brennans Electrical by contacting us at +353 (0402) 32870 or arklowelectrical@gmail.com